Britam Jobs 2013. Quality Assurance Vacancy in Kenya
British-American Investments Company (Kenya) Ltd. (Britam) is one of East Africa’s leading financial services provider, offering life insurance, health insurance and property/casualty insurance products as well as unit trust, asset management and property investment.
The company is listed on the Nairobi Securities Exchange.
As part of our growth strategy and to strengthen the team to achieve our ambitious performance
objectives, we are seeking to fill the following positions with individuals who are proactive, self driven and who can apply their knowledge, diligence, and experience to contribute to the achievement of our mission which is to provide outstanding financial services to our customers.
Quality Assurance Controllers
Job Purpose
To enhance customer satisfaction by increased personal contact with clients in hospital, ensure only the right
insured person are being
hospitalized, follow up with the Head Office on any problematic
admission cases, identify and recommend new medical facilities in areas
of jurisdiction, appraisal medical facilities and recommend cancellation
of relationship with medical facility if the facility has been noted to
be of questionable integrity.British-American Investments Company (Kenya) Ltd. (Britam) is one of East Africa’s leading financial services provider, offering life insurance, health insurance and property/casualty insurance products as well as unit trust, asset management and property investment.
The company is listed on the Nairobi Securities Exchange.
As part of our growth strategy and to strengthen the team to achieve our ambitious performance
objectives, we are seeking to fill the following positions with individuals who are proactive, self driven and who can apply their knowledge, diligence, and experience to contribute to the achievement of our mission which is to provide outstanding financial services to our customers.
Quality Assurance Controllers
Job Purpose
To enhance customer satisfaction by increased personal contact with clients in hospital, ensure only the right
Nature and Scope
The position reports to the Nurse at the Head Office. The jobholder is responsible for maintaining constant contact with hospitals to ensure continuous well-being of all the stake-holders. S/he should handle service issues with efficiency and accuracy.
Key Responsibilities
Liaise with the hospitals and doctors on speeding admission and following up on submission of the admission summary form, monitor procedures being carried out on patients and see to the general well – being of the patient
Assess in-patient medical claim documents for authenticity and reasonability of the amount charged and period of stay before they are sent to Head office for processing
Assess reimbursement medical claims documents for authenticity and reasonability of the amount charged once they are sent to Head Office for processing
Delivery of cheques to hospitals (when ever required) and reconciling hospital accounts and following up on unpaid invoices
Issuing undertaking/decline letters promptly to the hospitals
Qualifications, Knowledge, Experience
Diploma in KRCHN
Computer Literacy
Experience in care management for insurance companies would be an added advantage
Key Skills/Specialization: insurance
How to apply:
Please visit http://careers.britam.co.ke
Deadline for applications is 15th March, 2013
Only shortlisted candidates will be contacted.
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