Customer Service and Logistics Officer
Key responsibilities will be:-
Provision of exceptional customer service whilst managing both internal and external customer requirements in a high pressured environment
Processing of all customer orders for loan and consignment orders accurately and in a timely manner, often with little time for preparation or planning
Sales and Logistics support and Complaint Management
Coordinating the delivery and return of product for KI.
Processing Purchase Orders, Invoicing and assisting with customer queries
Skills and experience must include:-
Degree in Purchasing and Supply
Ability to work in a high pressured, fast paced, environment
Experience in the use of SAP or other ERP system is essential;
Sound knowledge of Microsoft Office suite of software;
Patient, tolerant and conflict resolution focused
Industry knowledge preferred
Exceptional written & verbal communication skills;
Ability to manage priorities and meet deadlines, often at short notice
High attention to detail; ability to think on your feet and be adaptable
Self-starter committed to team success;
Dedicated Team player with an easy going personality
Send your latest CV to recruit@kenafricind.com
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