Relationship Manager – Nairobi & Coast
Summary:
Our client is the leading ISO 9001:2008 certified Security and Logistics Services provider in Kenya with over 27 years of experience providing tailor made solutions to residential, Commercial, Industrial, Financial, NGO and Diplomatic sectors.
Key Responsibilities
• Maintain existing client relationships, attending to their needs, managing their expectation and
cross selling the Bank’s products and as such generating new business. • Co-ordinate the Branch activities in regard to deployment, finance and other relevant procedures
• Ensure delivery of satisfactory customer service as well as manage Branch activities.
• Ensure that performance targets are meet in line with the department/company objectives and strategies
• Ensure timely preparation of monthly, quarterly and annual financial performance reports.
• Ensure customer satisfaction in regard to service delivery as well as attend to client issues
• Gather and maintain up to date market intelligence and provide feedback to the Manager, Corporate and the rest of the team on new developments in the market place and competitor activities.
Key Qualifications
• Bachelors degree in Business Administration, Commerce, Social Sciences or equivalent
• Possession of professional qualifications and member of professional body
• At least five (5) years experience, three (3) of which must have been at a management position in a commercial environment.
• Experience in sales and/or marketing management and administration is essential
• Strong analytical, problem solving, communication, negotiating skills
• Proven leadership skills and ability to deliver results.
• Demonstrated ability to build cohesive teams and achieve set targets through team work
• IT knowledge
How to apply:
Send your application including a cover letter indicating your desire to work with our client; a detailed CV highlighting relevant experience, details of current and expected salary, a daytime phone contact, email address, and the names of three professional referees by close of business Friday 10th May 2013
Adept Systems
MANAGEMENT CONSULTANTS
P O Box 6416, Nairobi, GPO 00100
Email: recruit@adeptsystems.co.ke
Web: www.adeptsys.biz
Only short listed candidates will be contacted. Please note that we do not charge fees for receiving or processing job applications. Visit our website for more vacancies.
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