Sales Manager
A fantastic opportunity has arisen for a motivated and results-driven individual with a leading supplier of Toiletries, Amenities, Linen, Crockery, Cutlery Glassware and Kitchen Accessories; the ideal one stop shop for the hospitality industry.
Job Description
Responsible for the continuous development and performance of all sales activities from our major
clients key among them being hotels, lodges, apartments, institutions and bars and restaurants. Leads and directs a sales team staff for the achievement of maximum profitability and growth in line with company vision and values.
Establishes plans and strategies to expand the customer base in the marketing area and contributes to the development of training and educational programs for staff.
Major responsibilities and key tasks
Manage all sales department Operations and key performance areas as a profit centre
Ensure sales targets are set and achieved within the given time frame
Create and review an effective sales commission structure in liaison with the directors
Ensure proper follow-up for all potential buyers by developing, implementing and monitoring a prospecting and sales control system
Assist individual sales executives in setting aggressive sales targets and assisting on sales and closing deals, as well as approving all deals made
Receive and monitor daily weekly sales plans, sales reports, sales targets reports and sales visits report from sales executives and customer care executives
Management and Monitoring of customer satisfaction ratings for the department
Manage customer development stages and retention process
Carry out training of sales executives where necessary
Addressing customer complaints
Strategic and monthly planning for the sales department
Carry out market research
Gather competitor info so as to stay ahead of competition
Forecast for stocks
Manage sales budget
Plan, measure and manage the market Share
Business Development; generating new business
Ensuring proper follow-up for all potential buyers by developing, implementing and monitoring a prospecting and sales control system
Tracking all customers and making sure all leads are logged
Manage customer development stages from buying, cross-sell, up-sell, complaints and retention process
Marketing especially in planning of expos
Any other duties as assigned by management
Qualifications
Over 5 years’ experience as a sales manager 2 of which should be in the hospitality industry
Degree in Business administration/ sales & marketing
Those with a diploma in hotel management will have an added advantage
Proven ability to set and achieve sales targets for self and sales team
The ability to motivate and lead a sales team
Excellent sales and negotiation skills
Good business sense
Initiative and enthusiasm
Excellent communication and 'people skills'
Good planning and organizational skills
Good IT, budget and report writing skills
A full driving license
Additional Information:
To apply please visit the following link to submit your application:
https://www.smartrecruiters.com/PeopleFitAfricaLimites/71955503-sales-manager-hospitality-industry-
Only shortlisted candidates will be contacted
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