Hospitality Jobs Kenya 2013
Position: F&B Services Manager
Scope of Position:
To plan, organize, direct, control and evaluate the operations of all the F&B outlets within the premises and ensure that there is adherence agreed budgetary limits and parameters of the law, including food hygiene and liquor requirements.
Responsibilities:
To ensure the prompt and efficient service of all meals, snacks, functions and beverages to the required standards.
To ensure that profit margins are maintained, agreed costs are not exceeded through effective control systems, including issuing against dockets, sales analysis, menu costings and cash checks.
To ensure that restaurants and cloakrooms are clean and well maintained, that table appointments, including flower arrangements are impeccable.
ensure that waiters are always correctly and smartly dressed, that they offer professional and courteous
service to their customers.Position: F&B Services Manager
Scope of Position:
To plan, organize, direct, control and evaluate the operations of all the F&B outlets within the premises and ensure that there is adherence agreed budgetary limits and parameters of the law, including food hygiene and liquor requirements.
Responsibilities:
To ensure the prompt and efficient service of all meals, snacks, functions and beverages to the required standards.
To ensure that profit margins are maintained, agreed costs are not exceeded through effective control systems, including issuing against dockets, sales analysis, menu costings and cash checks.
To ensure that restaurants and cloakrooms are clean and well maintained, that table appointments, including flower arrangements are impeccable.
ensure that waiters are always correctly and smartly dressed, that they offer professional and courteous
To ensure that barmen are well trained, correctly and smartly dressed and serve their customers in a professional and friendly manner.
To ensure that room service orders are executed promptly and that they comply with the required standards.
To ensure that room service colleagues are correctly and smartly dressed and serve their customers in a professional and friendly manner.
To ensure that consumable and non-consumable goods are ordered, correctly stored and issued to the various F&B sections.
To ensure that staffing levels are correct and to agreed standards and are not exceeded without prior consultation.
To ensure that company and statutory hygiene standards are maintained in all areas.
To attend timeously to customer complaints.
To hold regular performance appraisals with all management colleagues, identifying areas for
Ensure all grooming, spot check and temperature control sheets are filled as required
Identify development and training needs among F&B colleagues and ensuring that this training is effected.
To ensure that regular stock takes are conducted.
To prepare and submit on the required format all information necessary for budgeting purposes, timeously and accurately.
To ensure that an effective table reservation system is in operation.
To circulate throughout all restaurants, bars and banqueting departments, maintaining a high profile with customers and colleagues.
To be fully aware of trends in the industry and make suggestions for improvement of the catering operation.
To carry out or ensure that regular On-the-Job Training is taking place to agreed standards.
Performs any other reasonable duties as required by the department head.
Qualifications:
Diploma or degree in hospitality / business management or tourism related field
2 years of culinary experience in hotel environment
Strong supervisory and communication skills
Food Hygiene and Safety trained
Leadership skills
Inventory management
Conflict resolution
Ability to work under pressure
Ability to multi-task
Good organizational skills
Enthusiastic and with outgoing personality who is very guest driven
Interested parties should send in CV’s to cvs@careerdirections.co.ke
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