Stystem Administrator ICT Vacancies

ICT Vacancies 2013
System Administrator Assistant
 
Duties and Responsibilities
    Implements, manages, and troubleshoots existing network and system environments. Provides administration, operation management, and support for all computer systems, workstations.
    Performs frequent server checks and implements patches on servers also applying operating system
updates patches, and configuration changes.
    Performs maintenance of desktop computers and performance tuning.
    Installing and configuring new hardware and software.
    Adding, removing, or updating user account information, resetting passwords, etc through AD.
    Working on Database correction of entered record.
    Technical support and troubleshooting any reported problems.
    Responsibility for documenting the configuration of the system.
    Schedules, performs, and monitors system backups and, when necessary, performs data recoveries.

Read More

Help Desk Support ICT Careers

Re-advertisement
Position: Help Desk Support
Location: Nairobi
Industry: ICT
]
Our client, an ICT firm providing Custom Software Development, Mobile Banking, web solutions, alongside other ICT based services, seeks to recruit a help desk support personnel.

The successful candidate will be responsible for handling inbound and outbound calls, customer
service, user support to clients, troubleshoot problems and advise clients on the appropriate action.

Key Tasks and Responsibilities
•    Provide first level contact and problem resolution for all clients.
•    Maintain communications with clients during the problem resolution process.
•    Ensure all clients complaints about the systems are timely and accurately responded to.

Read More