Friday 3 May 2013

Enterprise Team Coordinator Sales Jobs Kenya.

Sales and Marketing Jobs in Kenya 
Enterprise Team Coordinator- Job Description
Our client in the ICT industry is looking for a qualified individual to fill the above competitive position.

Position Objective
The main duty of the E-Team Coordinator is respond to client queries in the absence of the E-Team Lead and EAMs respond to RFQ, RFP and Tenders and coordinate the Calendars of the E-Team to

ensure it matches the requirements of the T-36 Model. The E-Team Coordinator should assist the E-team Lead in the administration of the PSX.
•    Manage all aspects of Microsoft Enterprise Agreements including, logging calls, running clients through Agreement Details, and ensuring other Members of the Enterprise Team engage with clients based on T-36 Model.
•    Create and Nurture “high level” relationships with Clients that will result into getting and closing deals.
•    Manage on Administrative Capacity Assigned Enterprise Team Clients on all Sectors and Vendors.
•    Utilizing Resources (internal, Vendor and Other) to educate clients on their existing technologies and future technologies.
•    With the assistance of the Sales Manager, prospect for and establish new account/client  relationships
•    Get access to “all” technology use departments with client sites and as such find CRA solutions that can be beneficial to them and offer that to the client.
•    Be Head of Communication/liaison in projects done by CRA-DSA. You have to make sure the Technical Team is doing things as promised.
•     Create Interest for CRA solution Lines and set up meetings with Technical Solution Specialists (DSA) or Vendors to push the Solutions within client Sites.
•    Understand Licensing, Solution Selling Options and more.
•    Communicate with Clients using tips from Communication Plan.
•    Respond to and do all necessary ground work towards winning Tenders/RFP/RFQs
•    Play roles assigned to him/her towards the successful execution of E-Team Mandate in CRA.
•    Perform any other Duties assigned by E-Team Lead.

Duties and Responsibilities

Generate and provide customer quotes for complex or custom solutions in collaboration with Technical Solution Specialists, Vendors, E-Team Lead and/or any other resource.
Help towards Establishing strategies that will result in increased sales on CRA Solutions (both existing and new clients)
Conduct face-to-face calls to accounts as necessary.
Analyze technology needs of the customer and pass on to the Enterprise Team for auctioning.
Penetrate customer accounts at the Technical manager, Department Heads and Director levels
Develop and present programs, solutions, and promotions related to the CRA product line.
Provide guidance/training to other EAM team members in Licensing selling and supporting Solutions under your mandate.
Engage other CRA Team Members with new knowledge to support the continuing development of the Company’s value proposition.
Provide clients with guidance and support during and after a contract process.
Respond to sensitive customer issues immediately and diligently.
Facilitate appropriate arrangements with Technical Solution Specialists, E-Team Lead and Vendors by presenting customers’ situations, issues and challenges for the purposes of finding solutions.
Good understanding of the sales cycle.

Mode of Application: careers@kcr-hr.com

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