Working with the Senior Adviser the Medical Development Team, the Health Markets Team, MSI’s international partners and related technical colleagues, the post holder will be responsible for leading Quality Assurance within the Social Franchise programme ensuring that it is closely aligned to the Quality Assurance Framework of the organisation.
A key part of this role will be working with the Health Markets Team to implement the African Health Markets for Equity (AHME) project within Social Franchising over the project life of 5 years.
Job Title: Medical Adviser – Social Franchise
Location: East Africa
Accountable to:
Director within MDT
Reporting to AHME project management team for aspects of the project
Probationary Period: 6 months
Marie Stopes International (MSI) is a marketing focused, results oriented social enterprise. We develop efficient, effective and sustainable family planning programmes in the UK and overseas.
The UK division provides services to men and women over 130,000 times a year.
The primary responsibility of this role is to further MSI’s Goal: THE PREVENTION OF UNWANTED BIRTHS and its mission of ensuring the individuals right to: CHILDREN BY CHOICE NOT CHANCE
It is a role requirement that the job holder must fully comply with, promote and live MSI CORE VALUES:
mission driven
customer focused
results orientated
pioneering
sustainable
people centered
Key Responsibilities
Quality Assurance
Develop and implement a 5 year strategy for quality assurance within social franchise ensuing alignment with the MSI Quality Assurance Framework and adherence to AHME project requirements
Lead the development, review, update and implementation of the MSI clinical standards in SRH and integrated disease services for social Franchise, ensuring they are aligned with WHO, MSI and national guidelines
Lead the development, review, update and implementation of the MSI process for monitoring quality in SRH and integrated disease services for social Franchise, ensuring alignment with national systems and adherence to AHME project requirements
Develop a system for monitoring major and minor complications in SF and forming and following up of action plans where required
Co-ordinate the programme for monitoring of social franchise programmes across the partnership
Provide ongoing support and up to date information in regards to safe abortion, SRH and integrated services as required to MSI regional and franchise offices
Participate the annual strategy development and business planning for the Medical Development and Social Franchise teams
Contribute to the annual quality assurance reports for SF and MDT
Measure
Strategy developed and agreed with head of MDT and project manager AHME and aligned with MSI QAF
Quality scores for SF participating in AHME
Strategy developed and agreed with head of MDT and project manager AHME and aligned with MSI QAF
Strategy developed and agreed with head of MDT and project manager AHME and aligned with MSI QAF
Procedure for establishing measures of assessments with roll out date agreed with head of MDT and SF
Quality scores for SF participating in AHME
As per MDT incident reporting policy
Regular reporting to MDT and SF teams
Modify and produce training materials where required
Contribution to annual report
Training and Capacity Building
Responsible for monitoring the effectiveness of technical assistance, training and support throughout the Social Franchise Partnership.
Work closely with third party service providers and partners to ensure alignment with training materials and processes.
Have oversight of training programme provided by third party service providers ensuring they meet MSI standards
Measure
By quality scores for participating SF
African Health Markets Equity (AHME)
Work in partnership with the Health Markets Team to support the scale up of provider networks and scope of services through social franchising in Nigeria, Ghana and Kenya while ensuring high levels of quality are implemented and maintained.
Work in partnership with the Health Markets Team to ensure quality within the AHME project is rolled out according to project specification
Develop quality standards for entry assessment, performance improvement and maintenance of Social Franchisees
Ensure alignment of MSI, ‘Safecare’ and National standards for quality
Implement and monitor quality standards according to MSI methodology and in accordance with AHME project requirements
Report on defined quality matrix to Donors, MDT and other partners as determined by the AHME project manager
Review Government standards for reporting within Nigeria, Ghana and Kenya and align AHME standard accordingly
Measure
Determined by project specification years 1-5
Determined by project specification years 1-5
Determined by project specification years 1-5
Disease integration
Ensuring the implementation of existing MSI standards and monitoring for the following:
Post abortion care
Development of non family planning standards and monitoring systems, adhering to National Guidelines in line with project specification proposal as follows;
Maternal Health (including antenatal care, attended delivery and post natal care) and perinatal conditions
Cervical cancer screening
HIV integration
Tuberculosis
Malaria
Diarrheal disease
Acute Respiratory Infection
Nutrition
Iron folate
Multivitamins
Conferences and seminars
Participate in organising and presenting at MSI, MDT and Social Franchise conferences and seminars
Participate in Donor and other third party conferences and meetings
Skills and Experience
Qualifications:
Clinical qualification such as a nurse, midwife, doctor
Further qualification e.g. MSc in Health/Management or related discipline (desirable)
Qualification in quality systems (desirable)
Experience:
A minimum of 5 years working at management level in a healthcare organisation, with decision making roles.
Recent experience of applying Quality Assurance systems at a senior level
Developing and implementing policies and standards across complex organisations
Development and implementation of monitoring systems across complex organisations.
Conducting quality auditing and monitoring
Data analysis and action planning
Skills:
Excellent communication and influencing skills to work independently and in teams
Excellent written and spoken English
Ability to interface at all levels with a commitment to delivering the highest standards of quality in healthcare.
Decision making abilities
Ability to analyse and interpret data
Ability to produce and present reports at Executive and Board level
Ability to produce and present reports downstream to providers and in country teams
Strong IT skills in Word, Excel, Power-point
Interpretation of national and international guidance
Presentation and training skills
Attitude / Motivation:
Pro-choice
Assertive and diplomatic
Able to be flexible and adaptable in the working environment
Team player, enjoys working across teams and collaboration
Self motivated
Results and outcomes focused
Applications quoting the position title with detailed CVs with contact details of 3 referees (2 of which should be immediate former supervisors) should be submitted to:
People and Development Dept
pd@mariestopes.or.ke
Marie Stopes Kenya
On or before 19th April, 2013
NB: Please clearly indicate on the subject as ‘Medical Adviser- Social Franchise’
Marie Stopes International is an equal opportunity Employer.
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